Legal notice
Infinity Braids is a brand of QuiMit Brands B.V., registered with the Chamber of Commerce in The Netherlands; 78060435. VAT number: NL861250321B01.
The general Terms and Condition of infinitybraids.com apply to all deliveries. When you order, you indicate that you agree with the Terms and Conditions. Infinitybraids.com reserves the right to change these Terms and Conditions.
Contact
For quickest response please use our live chat at the right bottom of the site. During opening hours we will respond within minutes. Otherwise you can send an e-mail to our customer service at love@infinitybraids.com.
Order
The order is processed after an order has been placed with us via the website. The agreement becomes effective when you place the order by clicking the button: complete order. You will receive a confirmation email with an order number. If you do not receive an e-mail, the order will still remain in effect.
Prices
All prices are including 21% VAT and in euros. Prices can be adjusted and apply from the moment of publication on the site. Price changes do not apply to orders that have already been made.
Payment Options
We offer a variety of payment options for your convenience.
Easy and secure online shopping with, Ideal, Bancontact, Sofort Banking, MasterCard, Maestro, Visa, American Express, ApplePay, GooglePay and PayPal.
Giftcard/coupons
The value can be used as payment toward orders from our online store. Our customers receive a special and unique code towards e-mail or written on a designed card. The code can be used at the checkout to redeem its value.
Check Deliverd Articles
After receipt of the package you must check whether the items are in accordance with the order. If that is not the case, you must inform Infintybraids.com of this within 14 working days of receipt. See the conditions under return shipments or exchanges. If Infinitybraids.com has not received notice within these 14 working days, we have fulfilled our obligations to deliver. If an article indeed does not comply with the agreement, Infinitybraids.com can take back the article and you will receive a voucher for the item amount. You can use the voucher with your next order. In this case, Infinitybraids.com pays the costs for return.
Copyright
On all photos (on the website) of Infinitybraids.com or social platforms is copyright. No photograph may be reproduced and/or published, by means of print, photocopy, photo from photo, microfilm, digital or in any other way without prior written permission from Infinitybraids.com. If you use any photo from this website without prior written permission, you will be ordered to discontinue the use and a claim will be submitted to you.
Force Majeure
If Infinitybraids.com cannot fulfill its obligations due to force majeure then the obligations will be suspended for the duration of the force majeure situation. After 30 days the buyer and/or seller have the right to dissolve the agreement, without the right to compensation. Force majeure means: all shortcomings that Infinitybraids.com cannot be charged.
Complaints
General complaints can be made known to us via costumer service at love@infinitybraids.com. Infinitybraids.com will require resolving the complaint or complaints as soon as possible.
Address Headquarter
Maasstraat 9, 6051 CK Maasbracht, the Netherland
